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Guidelines and Policies: Customers

Payment processing and status:
How to ensure prompt processing

It is important to remit payments to Mepco on time to ensure they are credited to the account; this also avoids the possibility of late fees or policy cancellation due to delinquent payments.
  
Payments should be submitted with a coupon. Be sure to include the account number on the check.

For information on where to send your payment, go to this page.

Check your Payment Plan status 24-7

You can check account information any time using our automated voice response phone system or by accessing your account.
  
You may access your account status through this site.